DJI Makes Basic Repair and Replacement Coverage Standard for North American Enterprise Customers

DJI, the world’s leader in civilian drones and aerial imaging technology, is upgrading the service and support it offers for North American customers who purchase a new Mavic 2 Enterprise Zoom, Mavic 2 Enterprise Dual or Phantom 4 RTK aircraft.

DJI’s standard support package now adds basic repair and replacement coverage for one year after the initial purchase, including up to two product replacements for any single drone at a small, standard fee. This additional coverage is designed to provide easy and reliable service options for professional drone users who rely on DJI products for work.

These support improvements come into place as a growing number of pilots rely on DJI drones to inspect infrastructure, survey roads and even save lives – with over 100,000 commercial or civil drone pilots in the United States as of July 2018. The new upgrades to basic support will keep these pilots operation-ready by making affordable aircraft replacements standard for all new purchases.

“As the commercial drone industry treads from nascent to mature, support programs are key to speeding industry growth by limiting the financial risks to operators,” said Mario Rebello, DJI Vice President and Country Manager of North America. “While beneficial to all our enterprise customers, support programs are critical for the US and Canadian markets, where small, home-grown service providers rely on DJI drones to fulfill the needs of their growing clientele.”

Availability

The improved support program is included in all orders of a Mavic 2 Enterprise Zoom, Mavic 2 Enterprise Dual or Phantom 4 RTK aircraft from DJI Enterprise dealers across the United States and Canada starting January 22, 2018. You can find a local DJI Enterprise dealer to learn more or purchase a new drone here.

Dealers will also carry previous units ordered before this time, which will not have the improved support coverage. Customers who wish to purchase support coverage for previously purchased units, upgrade their support plan or increase coverage to their payloads, can still purchase an Enterprise Shield plan. You can directly contact your local dealer to purchase Enterprise Shield and can learn more about Enterprise Shield here.

About DJI

DJI, the world’s leader in civilian drones and aerial imaging technology, was founded and is run by people with a passion for remote-controlled helicopters and experts in flight-control technology and camera stabilization. The company is dedicated to making aerial photography and filmmaking equipment and platforms more accessible, reliable and easier to use for creators and innovators around the world. DJI’s global operations currently span across the Americas, Europe and Asia, and its revolutionary products and solutions have been chosen by customers in over 100 countries for applications in filmmaking, construction, inspection, emergency response, agriculture, conservation and many other industries.

For more information, visit www.dji.com

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